Taking your buyer experience from transactional to relationship-driven
Actionable analysis

Taking your buyer experience from transactional to relationship-driven

2y Alex Hunter

Taking your buyer experience from transactional to...

Five pointers for marketing leaders looking to shift their buyer experience from transactional to relationship-driven, and examine the importance of c...

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Seven tools to help build relationships and increase your sales
Ecommerce

Seven tools to help build relationships and increase your sales

8y Ann Smarty

Seven tools to help build relationships and increa...

The sales process is all about nurturing long-term relationships and building trust, and luckily there are some great tools to help! There is no magic...

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Three reasons why LinkedIn should be a staple of any China marketing strategy
Asia

Three reasons why LinkedIn should be a staple of any China marketing strate...

8y Sophie Loras

Three reasons why LinkedIn should be a staple of a...

LinkedIn should be a business's first point of call when researching the Chinese market, says a business-to-business (B2B) specialist. Read More...

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Mobile marketing: how to avoid being intrusive and creepy
Mobile

Mobile marketing: how to avoid being intrusive and creepy

8y Robin Neifield

Mobile marketing: how to avoid being intrusive and...

When you enter a consumer’s mobile world with commercial messaging, you carry the responsibility to respect that very personal space. Read More...

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New Email Metric? Click-to-Smile
Email

New Email Metric? Click-to-Smile

9y Kara Trivunovic

New Email Metric? Click-to-Smile

While happiness isn't a measurable KPI, sending people emails just to make them smile, rather than to drive sales, can be a powerful relationship mark...

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What Every Brand Marketer Needs to Know About Digital Personalization
Data insights

What Every Brand Marketer Needs to Know About Digital Personalization

9y Jasmine Sandler

What Every Brand Marketer Needs to Know About Digi...

Consumers and business buyers alike have come to expect personalized shopping experiences, so it's essential to up your relationship marketing across ...

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How Retailers Can Easily Step into Digital Business
Ecommerce

How Retailers Can Easily Step into Digital Business

9y Russ Fradin

How Retailers Can Easily Step into Digital Busines...

Retailers can increase trust and engagement with consumers by having employees make company-approved posts on social media. Read More...

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Building Relationships Beyond 140 Characters
Automation

Building Relationships Beyond 140 Characters

10y Christian Nahas

Building Relationships Beyond 140 Characters

As we develop nurture campaigns, we should strive to build relationships with those on the other end, creating something for them when they want to sl...

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The Power of Peer in Social Customer Care
Social

The Power of Peer in Social Customer Care

10y Dave Evans

The Power of Peer in Social Customer Care

As you plan your social customer experience program, think about the value of peer technology, of placing more control into the hands of your customer...

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Media Sales & Buying Relationship Building: Common Planner/Buyer Faux Pas
Marketing

Media Sales & Buying Relationship Building: Common Planner/Buyer Faux P...

10y Anna Papadopoulos

Media Sales & Buying Relationship Building: Co...

Sometimes in our zeal to make clients and employers happy, we commit faux pas that stand in the way of positive relationships between sales and media ...

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Total Cost of Ownership Needed to Grasp Relationship ROI
Marketing

Total Cost of Ownership Needed to Grasp Relationship ROI

11y Gary Stein

Total Cost of Ownership Needed to Grasp Relationsh...

As advertising shifts from big splashes toward ongoing conversations, we need a TCO approach to better understand relationship ROI. Read More...

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