Apr 18, 2012 - What doctors, lawyers, real estate agents, and other professionals need to know about the review site. Comments
Sep 7, 2010 - User-generated content can influence shoppers during these three phases of online decision-making. Comments
Aug 24, 2010 - Google Caffeine and Rich Snippets gives user-generated content a lot more weight. Comments
Aug 12, 2010 - Brands cannot default to a traditional push strategy and expect a positive consumer response. Comments
Aug 3, 2010 - Engagements that you can encourage and measure to add octane to what you do online and use to layer in a whole new world of metrics to your reports. Comments
Jul 27, 2010 - Customer reviews about your brand aren't that scary. What's scary is not being involved in the conversation. Comments
Feb 24, 2012 - When it comes to consuming content online, gender stereotypes remain strong. Vive la difference. Comments
Feb 22, 2012 - A commerce community, an ad-supported social community, and executive thought leadership. Comments
Nov 1, 2011 - Q&A is consumers' No. 2 social commerce tool. Comments
Sep 15, 2011 - A social media platform helps brands connect with consumers - and turn out inspirational and viral consumer-generated marketing materials. Comments
Aug 25, 2011 - Consider these tips to manage negative feedback about your brand on social media. Comments
Jul 28, 2011 - And why Google Place deserves your immediate attention. Comments
Jul 22, 2011 - How six brands are using storytelling techniques. Comments
Jun 20, 2011 -
At Cannes, co-creating products with consumers has become more than a smattering of buzzwords.
Comments
Nov 2, 2010 - For most brands, customers won't initiate and build a valuable brand conversation on their own - it's the brand's job to start a conversation customers want to join. Comments
Sep 21, 2010 - And how to overcome them with real information that backs you up. Comments
May 29-30, 2013
June 12-14, 2013
September 10-14, 2013
November 4-7, 2013
April 11, 2013
1:00pm ET / 10:00am PT
April 16, 2013
1:00pm ET / 10:00am PT
April 18, 2013
1:00pm ET / 10:00am PT