Eight examples of excellent ecommerce emails
Email

Eight examples of excellent ecommerce emails

8y Mike O'Brien

Eight examples of excellent ecommerce emails

Inboxes are so crowded, how can a marketer stand out? Here are eight brands that cut through the noise with great emails. Also, we are all about allit...

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What Does Big Data Mean for the Internet of Things?
Data insights

What Does Big Data Mean for the Internet of Things?

9y Mike O'Brien

What Does Big Data Mean for the Internet of Things...

As the Internet of Things grows, so does the amount of data that comes with it. Is there too much data? Absolutely not, say industry experts who belie...

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The Future Is Now
Marketing

The Future Is Now

10y Michelle Killebrew

The Future Is Now

Recent partnerships between unlikely brands are an indication that the prediction that consumers will shape how businesses are run has come to fruitio...

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Airlines Embrace Storytelling and Social in New Campaigns
Marketing

Airlines Embrace Storytelling and Social in New Campaigns

10y Tessa Wegert

Airlines Embrace Storytelling and Social in New Ca...

In the wake of US Airways' much-talked-about inappropriate Twitter blunder, it's easy to forget that airlines actually have a great track record of pr...

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Getting Social Customer Experience Right
Social

Getting Social Customer Experience Right

10y Dave Evans

Getting Social Customer Experience Right

A look at how three brands are encouraging positive, socialized conversations that are aligned with business objectives and a desire to grow brand val...

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Team USA Sponsors Seek to Support Olympians Despite #SochiProblems
Marketing

Team USA Sponsors Seek to Support Olympians Despite #SochiProblems

10y Lisa Lacy

Team USA Sponsors Seek to Support Olympians Despit...

Not surprisingly, brands continue to roll out hashtags, microsites, apps, and videos to cater to Olympic excitement. But whether this leads any additi...

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Airlines Automation Gone Wild: Messaging Aftermath of Hurricane Sandy
Automation

Airlines Automation Gone Wild: Messaging Aftermath of Hurricane Sandy

11y Stephanie Miller

Airlines Automation Gone Wild: Messaging Aftermath...

Which would you rather be: the marketing team who generated response or the team who expressed sympathy? Read More...

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Life on the Road: The Importance of Customer Care
Social

Life on the Road: The Importance of Customer Care

12y Dave Evans

Life on the Road: The Importance of Customer Care

As you are considering your social media strategy, be sure to consider customer care, and make sure it spans all channels that customers are likely to...

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Social CRM Helps Airlines Weather Winter Storms
Social

Social CRM Helps Airlines Weather Winter Storms

13y Christopher Heine

Social CRM Helps Airlines Weather Winter Storms

Though pelted with negative Facebook and Twitter chatter, Delta, United, and Southwest try to quell travelers' concerns. Read More...

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