Brands are excited about chatbots. Why aren't consumers?
Chatbots

Brands are excited about chatbots. Why aren't consumers?

5y Mike O'Brien

Brands are excited about chatbots. Why aren't cons...

Though chatbots continue to explode in popularity for marketers, they have downsides that result in consumers preferring human interaction. Read More...

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Smart Kroger stores, click-and-collect: The state of grocery retail, part 2
Ecommerce

Smart Kroger stores, click-and-collect: The state of grocery retail, part 2

5y Mike O'Brien

Smart Kroger stores, click-and-collect: The state ...

Curbside pickup and technologically-advanced stores could help traditional grocery retailers like Walmart and Kroger fend off Amazon. Read More...

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Has the retail apocalypse come for grocery brands?
Digital Transformation

Has the retail apocalypse come for grocery brands?

6y Mike O'Brien

Has the retail apocalypse come for grocery brands?

With Amazon investing heavily in the grocery space, brands like Kroger, and even Walmart and Target, have no choice but to embrace digital transformat...

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What's your Amazon strategy? The evolution of ecommerce
Data insights

What's your Amazon strategy? The evolution of ecommerce

7y Mike O'Brien

What's your Amazon strategy? The evolution of ecom...

Amazon's star is in the ascendancy, thanks to the company's ability to evolve along with customers' behaviors and expectations. As ecommerce grows in ...

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The battle for retail (or why Amazon acquired Whole Foods)
Disruptive MarTech

The battle for retail (or why Amazon acquired Whole Foods)

7y Chris Camps

The battle for retail (or why Amazon acquired Whol...

Retail is at war. On one side sit historic brick-and-mortar stores, built from the ground up to become titans of industry. On the other, ecommerce ins...

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Rethinking retail: Why big brands need to act small
Ecommerce

Rethinking retail: Why big brands need to act small

7y Evan Magliocca

Rethinking retail: Why big brands need to act smal...

In previous generations, big-box retailers could out-muscle competition, offering lower prices and more variety. But ecommerce has flipped the script ...

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