Best practices in social marketing, social commerce, and community management.
What's the magic formula for defining your consumers' experience with your brands?
How to transfer excitement into business results.
The new social metrics include social connections like Facebook likes, Facebook engagement rates, social chatter, and Twitter retweet rates.
How small businesses can realistically and practically get started with meaningful social media marketing.
Do you know why someone should sign up for your social media program?
Paying attention to the experiences your customers actually have will give you precisely the information you need to succeed on the social web.
Businesses must balance global-local efforts.
When working to build brand loyalty don't forget your employees.
Get into the habit of updating your social media skill sets.
Undesirable aspects of your business are leaking out on the Internet - and it's your responsibility to do something about it.
Social media can offer the antidote to waning consumer engagement with email.
A three-step recipe for a successful social media campaign across customers and segments.
In a medium where anyone can say anything, how is a brand supposed to manage its image?
A list of free and paid marketing and media opportunities on LinkedIn.
Are you shortcutting your social media success?
Become a Social Media Marketing Expert!
ClickZ Academy's e-Learning course on Social Media Marketing teaches marketers how to use the social channel and associated tools to connect with their customers and grow their businesses. This online certification consists of 10 modules, each designed to be taken at your own pace.
ClickZ Academy gives you access to the best and brightest marketing minds – without leaving your computer or tablet screen.

June 6, 2012
1:00pm ET / 10:00am PT