Social

Best practices in social marketing, social commerce, and community management.

big-boy

It's Time to Put on the 'Big Boy' Pants in Social Media Marketing

May 24, 2013 - Why so many fail and the three "A's" of mature social strategies to succeed today. Comments

10 Ways to Turn Your App Into a Power Community Using Push

iphone-flight-status May 23, 2013 - Developing a smart mobile app that consumers like is one thing; getting them to engage regularly with it is another. Comments

Visual Storytelling

email-images May 22, 2013 - How to use images to make your brand come alive. Comments

Social Success via Search

social-media-tools-map May 21, 2013 - One of the biggest things an organization can do is leverage social to propagate its materials throughout the web and add weight to them in organic search. Comments

What Social Fragmentation Means for Marketers

fragmentation May 17, 2013 - Just because the social fanbase is hanging out in different places, doesn't mean brands can't build effective campaign bridges between those fragmented audiences. Comments

'The New Inbox': Mobile's Impact on Email Marketing and Social Media

new-inboxbook May 16, 2013 - A review of email marketing expert Simms Jenkins' new book on how brands should be leveraging social and mobile in their email marketing campaigns. Comments

The Hidden Factors That Drive Social Media Behavior and Success

social-media-passion-asia May 14, 2013 - Your success in social media hinges on the psychology of a social user and what motivates her action (or inaction). Comments

Multi-Channel Customer Care Includes Social

customers May 8, 2013 - The challenge with social is that it's not just an add-on: it's a culture change. Comments

Live From the Global Purpose Summit

storyofpupose May 2, 2013 - A few tips from top brands on purposeful communications. Comments

How to Protect Your Online Reputation and Close the Deal

safe-bank-vault-secure-icon May 1, 2013 - How do you at the same time protect your reputation online and close the deal at the face-to-face meeting? Comments

Is Facebook the World's Best Loyalist Marketing Platform Ever?

facebook-homepage Apr 30, 2013 - We must begin to apply brand marketing budget, creativity, and the emerging social advertising toolset to the challenge of creating loyalists and increasing customer lifetime value. Comments

You Are What You Like

facebook-like Apr 25, 2013 - Social data yields important audience insights. Comments

14 Ways to Link Social and SEO

link Apr 23, 2013 - Social media marketing and SEO are attached at the hip and should always be run in tandem and concurrently. Comments

Advertising on Facebook Is About Community, Not Clicks

facebook-homepage Apr 19, 2013 - Will the return of General Motor's advertising dollars to Facebook see some innovative community building by this marketing giant? Comments

Drawing Consumers in With Intrigue

hype-people Apr 18, 2013 - Brands need to leverage intrigue with little incentives (if necessary) as they try to engage with consumers. Comments

5 Ways to Make Facebook's New Graph Search Work for Your Brand

facebook-graph-search Apr 17, 2013 - Brands will need to evolve with new changes to work on meaningful customer interaction if they are going to get the most out of this new feature as it develops. Comments

What Does It Mean to Be Human in Social Media?

robots Apr 16, 2013 - Just as parts of our individual personalities can evolve, brands can introduce experiences that reveal more of what they're passionate about, without deviating from their key values or objectives. Comments

Structured Data, Google Highlighter, and How Can They Help Your Business

jambalaya-search Apr 11, 2013 - Google has actually made it pretty darn simple, easy, and cheap to implement structured data on your site if you have any kind of event information there. Comments

How to Manage the Social Media Overload

social-media-plan Apr 10, 2013 - Five key ways to manage your social media marketing so you can sleep at night and see social media working for you. Comments

How a Hashtag and Shiny Shoes Brought B2B Social to Life at #SESNY

didyouseethat-sesny Apr 9, 2013 - How four pairs of flashy shoes proved why successful social media campaigns are no accident. Comments

Postal Fail and the Value of Email Messaging

mailbox Apr 4, 2013 - The key to success with your email marketing is to get your consumer to pay attention to what you are sending her and get her commitment to a digital channel. Comments

ClickZ Academy e-Learning

Become a Social Media Marketing Expert!
ClickZ Academy's e-Learning course on Social Media Marketing teaches marketers how to use the social channel and associated tools to connect with their customers and grow their businesses. This online certification consists of 11 modules, each designed to be taken at your own pace. ClickZ Academy gives you access to the best and brightest marketing minds – without leaving your computer or tablet screen.

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