EU referendum and online gambling: who's winning the search battle?
Paid Search

EU referendum and online gambling: who's winning the search battle?

8y Graham Charlton

EU referendum and online gambling: who's winning t...

This week’s EU referendum has produced a lot of debate of course, but it’s also become a major online betting event. The value of bets on ...

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Should brands ever use 'do not reply' email addresses?
Email

Should brands ever use 'do not reply' email addresses?

8y Graham Charlton

Should brands ever use 'do not reply' email addres...

No reply email addresses are a frequent source of irritation to consumers, but is there every a reason to use this on your emails?  In this post IR...

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Heavy social media use correlates with mobile shopping: stats
Ecommerce

Heavy social media use correlates with mobile shopping: stats

8y Graham Charlton

Heavy social media use correlates with mobile shop...

Mobile commerce is starting to become habitual, according to a new survey, with 2.5m people in the UK making a purchase on a daily basis. If we just t...

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How do you measure and improve customer loyalty?
Ecommerce

How do you measure and improve customer loyalty?

8y Graham Charlton

How do you measure and improve customer loyalty?

What makes a loyal customer? And how do you identify and measure these customers?  While marketers often tend to focus on acquisition, it’s impo...

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11 of the smoothest ecommerce checkouts on the web
Ecommerce

11 of the smoothest ecommerce checkouts on the web

8y Graham Charlton

11 of the smoothest ecommerce checkouts on the web

Ecommerce checkouts are where much of the action happens for retailers, so which sites do this well and which need to improve?  With contributions fro...

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Microsoft to acquire LinkedIn for $26.2 billion
Media

Microsoft to acquire LinkedIn for $26.2 billion

8y Graham Charlton

Microsoft to acquire LinkedIn for $26.2 billion

Microsoft is to buy LinkedIn in a deal valued at $26.2 billion, it was announced today on the Microsoft blog. The markets have already reacted to the ...

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Seasonal pages and SEO: who's ready for Euro 2016?
Media

Seasonal pages and SEO: who's ready for Euro 2016?

8y Graham Charlton

Seasonal pages and SEO: who's ready for Euro 2016?

Seasonal events which can deliver relatively short-term traffic spikes, need to be planned for from an SEO perspective.  It’s about being in the...

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Will Amazon Fresh conquer the UK grocery market?
Media

Will Amazon Fresh conquer the UK grocery market?

8y Graham Charlton

Will Amazon Fresh conquer the UK grocery market?

Amazon has announced the launch of its online grocery offering, launching Fresh in central and east London.  It’s launching into a well advanced...

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Q&A: Coast's Emma Bonar on checkout optimisation
Ecommerce

Q&A: Coast's Emma Bonar on checkout optimisation

8y Graham Charlton

Q&A: Coast's Emma Bonar on checkout optimisati...

Emma Bonar is Head of Digital at Coast Stores, and has worked in fashion retail ecommerce for several years.  She was one of the expert contributors t...

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Ecommerce checkout: eight common mistakes for retailers to avoid
Ecommerce

Ecommerce checkout: eight common mistakes for retailers to avoid

8y Graham Charlton

Ecommerce checkout: eight common mistakes for reta...

While more retailers than ever have focused on improving their checkouts, there are still plenty of common errors to be found.  To coincide with this ...

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Ecommerce checkout best practice: trends and common mistakes
Ecommerce

Ecommerce checkout best practice: trends and common mistakes

8y Graham Charlton

Ecommerce checkout best practice: trends and commo...

Last week, we launched ClickZ Intelligence, through which we’ll be offering best practice guides, digital market data and trends.  One of the re...

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How technology and data has driven innovation for Graze
Analyzing Customer Data

How technology and data has driven innovation for Graze

8y Graham Charlton

How technology and data has driven innovation for ...

Graze has grown rapidly over the last few years, to the extent that it’s now one of the most recognisable healthy snack brands in the world. At ...

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The state of mobile marketing: five key trends
Media

The state of mobile marketing: five key trends

8y Graham Charlton

The state of mobile marketing: five key trends

Today sees the UK release of our State of Mobile Advertising report. Based on a survey of client-side advertisers and agencies, the report looks at wh...

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Checkout best practice 101: trust and security
Ecommerce

Checkout best practice 101: trust and security

8y Graham Charlton

Checkout best practice 101: trust and security

It’s essential that customers feel they can trust a website with their credit card, but how can retailers build trust during checkout?  I think,...

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25 ecommerce conversion tips (infographic)
Ecommerce

25 ecommerce conversion tips (infographic)

8y Graham Charlton

25 ecommerce conversion tips (infographic)

This infographic from Technorian presents a whole bunch of tips to help increase conversions on ecommerce sites.  These are: Improve your site speed. ...

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Q&A: The Entertainer on growing email and multichannel revenues
Ecommerce

Q&A: The Entertainer on growing email and multichannel revenues

8y Graham Charlton

Q&A: The Entertainer on growing email and mult...

Toy retailer The Entertainer recently reported some impressive figures, including 120% growth in mobile sales and a tripling of its email revenue.  Ro...

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BBC Food website closure: what have we lost and who stands to benefit?
Content

BBC Food website closure: what have we lost and who stands to benefit?

8y Graham Charlton

BBC Food website closure: what have we lost and wh...

Today it was announced that the BBC Food recipe website is to close, or at least mothballed in some way. It contains more than 11,000 recipes, many ta...

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Q&A: Vibrant Media's Craig Gooding on the native ad market
Disruptive MarTech

Q&A: Vibrant Media's Craig Gooding on the native ad market

8y Graham Charlton

Q&A: Vibrant Media's Craig Gooding on the nati...

Vibrant Media, which describes itself as the ‘original native ad company’, recently billed its billionth dollar, 16 years after launching ...

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Eight ways content marketing and SEO can work together
Content

Eight ways content marketing and SEO can work together

8y Graham Charlton

Eight ways content marketing and SEO can work toge...

Content marketing and SEO should work together to get the best from both disciplines. Here are eight ways in which they can complement each other. Rea...

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How Majestic Wine joins up online and offline channels
Ecommerce

How Majestic Wine joins up online and offline channels

8y Graham Charlton

How Majestic Wine joins up online and offline chan...

We take a look at the ways Majestic Wine is implementing its multichannel retail strategy. Read More...

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Q&A: The Prince's Trust's Rebecca Galambos on digital transformation
Acquisition

Q&A: The Prince's Trust's Rebecca Galambos on digital transformation

8y Graham Charlton

Q&A: The Prince's Trust's Rebecca Galambos on ...

Rebecca Galambos is senior digital transformation director at the Prince’s Trust, with some valuable insights into the ‘millennial generation...

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Dennis Publishing's Paul Lomax on adblocking and 'anti-ad zealots'
Display Advertising

Dennis Publishing's Paul Lomax on adblocking and 'anti-ad zealots'

8y Graham Charlton

Dennis Publishing's Paul Lomax on adblocking and '...

The growth of adblocker usage is one of the major problems affecting publishers today, as it has the potential to cut into ad revenues which many rely...

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A majority of web users don't recognise ads in search results: report
Paid Search

A majority of web users don't recognise ads in search results: report

8y Graham Charlton

A majority of web users don't recognise ads in sea...

A report by Ofcom has found that just 60% of adults can realise that PPC ads in search results are in fact adverts.  The report by Ofcom, the communic...

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Checkout best practice 101: guest checkout
Ecommerce

Checkout best practice 101: guest checkout

8y Graham Charlton

Checkout best practice 101: guest checkout

Welcome to part two of a series in which I’ll look at some checkout optimisation basics, features or practices which are likely to reduce abandonment ...

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30 quick and easy SEO tips for small businesses
Search

30 quick and easy SEO tips for small businesses

8y Graham Charlton

30 quick and easy SEO tips for small businesses

For the uninitiated, SEO can seem to be a complex and foreign landscape, but it doesn’t have to be too complicated. Indeed, there’s a lot ...

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Q&A: Mike Norrish on BT Sport's digital content strategy
Content

Q&A: Mike Norrish on BT Sport's digital content strategy

8y Graham Charlton

Q&A: Mike Norrish on BT Sport's digital conten...

Digital content in a range of formats is helping BT Sport to establish itself in a competitive market.  I’ve been asking Mike Norrish, Digital E...

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Mobile marketers are missing out on hyperlocal: report
Mobile

Mobile marketers are missing out on hyperlocal: report

8y Graham Charlton

Mobile marketers are missing out on hyperlocal: re...

Despite the opportunity to target customers based on their locations, just 22% of marketers agree that they are exploiting hyperlocal advertising to i...

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