Furniture.com's VP of Search and Discovery on the Taste AI Can't Replace
eTail Boston 2026

Furniture.com's VP of Search and Discovery on the Taste AI Can't Replace

3d Zihan Lyu

Furniture.com's VP of Search and Discovery on the ...

Furniture is not a keyword. It is fabric under a hand, a rug that has to match a room nobody else has seen, a sofa a guest will judge before they say ...

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Why eVacuumStore Is Winning AI Search With Human Service
eTail Boston 2026

Why eVacuumStore Is Winning AI Search With Human Service

3d ClickZ

Why eVacuumStore Is Winning AI Search With Human S...

Most retailers fighting for visibility in AI search are throwing bigger content teams at the problem. David Clough has spent 18 years doing the opposi...

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The Ordinary Found 62% of Its Revenue Hiding in Plain Sight
eTail Boston 2026

The Ordinary Found 62% of Its Revenue Hiding in Plain Sight

1w Zihan Lyu

The Ordinary Found 62% of Its Revenue Hiding in Pl...

Most of a brand’s revenue now happens somewhere the marketing team can’t see. A pixel tracks a website. It has no view of a shelf on Amazo...

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Brand and Performance Were Never Rivals
eTail Boston 2026

Brand and Performance Were Never Rivals

1w Zihan Lyu

Brand and Performance Were Never Rivals

The brand-versus-performance debate has outlived its usefulness. Marketers keep sorting themselves into camps, brand or performance, as if the split r...

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AI Is Not Making Shoppers Faster. It's Making Them Choosier
eTail Boston 2026

AI Is Not Making Shoppers Faster. It's Making Them Choosier

1w ClickZ

AI Is Not Making Shoppers Faster. It's Making Them...

Retailers spent a decade optimizing for speed: fewer clicks, faster checkout, shorter funnels. That assumption is broken. New global research presente...

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Warby Parker Chose to Build, Not Buy, Its Doctor Tools
eTail Boston 2026

Warby Parker Chose to Build, Not Buy, Its Doctor Tools

1w ClickZ

Warby Parker Chose to Build, Not Buy, Its Doctor T...

For the last two years, retailers have heard one message about AI: move fast. Warby Parker’s fireside chat at eTail Boston made a narrower case....

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What Target Learned Building AI Into Ecommerce
eTail Boston 2026

What Target Learned Building AI Into Ecommerce

1w ClickZ

What Target Learned Building AI Into Ecommerce

The product detail page was supposed to be settled territory. It was the destination, the place where discovery ended and conversion began, and for mo...

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A Following of 10,000 Beats a Following of a Million
eTail Boston 2026

A Following of 10,000 Beats a Following of a Million

1w ClickZ

A Following of 10,000 Beats a Following of a Milli...

TL;DR VistaPrint’s ambassador program deliberately targets creators with 3,000 to 10,000 followers, finding they drive more engagement than bigg...

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Brand Pillars Are Starting to Beat the Trend Cycle
eTail Boston 2026

Brand Pillars Are Starting to Beat the Trend Cycle

1w ClickZ

Brand Pillars Are Starting to Beat the Trend Cycle

TL;DR Evelyn & Bobbie named three brand pillars competitors can’t copy: consumer-generated content over influencers, six industrial patents ...

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