Pin down your holiday season strategy like a boss

Customer behaviour Pin down your holiday season strategy like a boss

1m Jenna Landi

Pin down your holiday season strategy like a boss

Jenna Landi, Head of Brand Insights at Pinterest unpacks consumer insights, trends, and the marketing essentials Read More...

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How to measure and optimize customer engagement on any channel

Analyzing Customer Data How to measure and optimize customer engagement on any channel

5y Chris Camps

How to measure and optimize customer engagement on...

‘Customer engagement’ is a concept so nebulous, and so often used, that it’s lost meaning in the marketing world. What is customer engagement, what me...

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How your CMS can help personalise your customer journey

Analytics How your CMS can help personalise your customer journey

5y Chris Camps

How your CMS can help personalise your customer jo...

A great customer experience has moved from ‘nice to have’ to ‘can’t do without’. Your users expect be engaged from the moment they land on your site, ...

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How can digital literacy help you understand your customers?

Analyzing Customer Data How can digital literacy help you understand your customers?

5y Rebecca Sentance

How can digital literacy help you understand your ...

Many businesses invest a great deal of time and effort into knowing their customers - but too few focus on understanding them. Read More...

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Five trends to improve customer experience in 2017

Customer behaviour Five trends to improve customer experience in 2017

5y Tereza Litsa

Five trends to improve customer experience in 2017

If your business is ready to improve its customer experience in 2017, here are our suggestions on the methods to focus on. Read More...

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Three ways that AI is enhancing the ecommerce customer experience

AI & Automation Three ways that AI is enhancing the ecommerce customer experience

5y Rebecca Sentance

Three ways that AI is enhancing the ecommerce cust...

Artificial Intelligence might seem like a high-tech and lofty concept, but recent advances in technology have given rise to a number of more everyday ...

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Keep these five points in mind to nail the customer journey

Customer behaviour Keep these five points in mind to nail the customer journey

5y Jonathan Attwood

Keep these five points in mind to nail the custome...

Sometimes underestimated, the form that appears at the end of the customer's online journey can offer remarkable insight on customer behaviour. Get it...

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How emotional connection increases customer satisfaction

Content How emotional connection increases customer satisfaction

5y Tereza Litsa

How emotional connection increases customer satisf...

As companies seek for new ways to improve their customer experience, emotional connection can maximise the chances of a loyal customer base. It’s not ...

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Cross channel marketing: three tips from our customer journey report

Customer behaviour Cross channel marketing: three tips from our customer journey report

5y Andrew Warren-Payne

Cross channel marketing: three tips from our custo...

One of the biggest problems marketers have today is in dealing with the changing nature of the customer journey and figuring out how they should plan ...

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