When it comes to customer care, social media offers a chance for your brand to shine. But as with any public forum, it can be risky. Here are three quick tips to keep your customers happy.
Online reputation is important for every business and social media has escalated this need. How can you filter the noise to maintain ... read more
With more and more customers turning to social platforms like Twitter when they need help with a company’s products or services, social customer care ... read more
There is an increasing demand for content among marketers, but how can you ensure that your content marketing strategy is effective?
With so many bloggers and blog posts storming in every day, it is hard to stand out. The secret to creating an outstanding blog is to cultivate a community around your blog.
If you’re a business in 2016, chances are that you’ve invested time and resources into maintaining a social media presence, to promote ... read more
LinkedIn should be a business's first point of call when researching the Chinese market, says a business-to-business (B2B) specialist.
Instagram can be a very effective social network and the fitness industry in particular seems to have found the sweet spot here in ... read more