The three pillars of exceptional customer experiences across platforms

Omnichannel management The three pillars of exceptional customer experiences across platforms

2y Marissa Pick

The three pillars of exceptional customer experien...

Top B2B marketing expert and influencer, Marissa Pick on building strong customer experience and service strategies with people, processes, and techno...

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Rethinking engagement and customer retention with Web3

Digital Marketing Rethinking engagement and customer retention with Web3

2y Joe Pulizzi

Rethinking engagement and customer retention with ...

How brands can use blockchain tokens to revolutionize the customer experience Read More...

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Seven tips to improve customer acquisition and retention

Retention Seven tips to improve customer acquisition and retention

2y Matt Rogers

Seven tips to improve customer acquisition and ret...

30-second summary: Long term customer retention is critical but it has an operational growth ceiling Successful customer acquisition has no limits and...

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Why retention marketers are focusing on offline customer engagement

Digital Marketing Why retention marketers are focusing on offline customer engagement

3y Tatiana Afanasyeva

Why retention marketers are focusing on offline cu...

Brands need an omnichannel mix to stay relevant, especially as customers stay at home for safety and are inundated with internet clutter. Read More...

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Tech Talk with LoyaltyLion: How to find the best loyalty and retention strategies for your brand

Loyalty Tech Talk with LoyaltyLion: How to find the best loyalty and retention strategies for your brand

3y Bhavik Soni

Tech Talk with LoyaltyLion: How to find the best l...

Companies complain of their customer churn rate steadily increasing over time, which led to a serious reduction in customer retention. In our latest T...

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New study shows digital engagement is key to post-pandemic ecommerce customer retention

Digital Marketing New study shows digital engagement is key to post-pandemic ecommerce customer retention

4y Myles Kleeger

New study shows digital engagement is key to post-...

Give new ecommerce shoppers reasons to return with responsive messaging, lifecycle marketing, and brand humanity. Read More...

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Retention is the new growth

Digital Marketing Retention is the new growth

4y Jake Sorofman

Retention is the new growth

Jake Sorofman, president of MetaCX, conveys the importance of focusing on existing customers instead acquiring new ones, and on demonstrating measurab...

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SaaS 2020 Trends: Customer retention lies in engagement, partnership, and nurturing the P2P community

Trends SaaS 2020 Trends: Customer retention lies in engagement, partnership, and nurturing the P2P community

4y Robin van Lieshout

SaaS 2020 Trends: Customer retention lies in engag...

Customer success community platform inSided's CEO Robin van Lieshout, provides the key trends for the SaaS market in 2020. Read More...

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Martech stack + customer loyalty: What effect can tech have on retention?

Marketing Technology Martech stack + customer loyalty: What effect can tech have on retention?

5y Luke Richards

Martech stack + customer loyalty: What effect can ...

New data from Nielsen reveals consumers today are more disloyal than ever. What role does your martech stack play in improving customer loyalty? Read ...

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How does a multichannel marketing strategy improve revenue, retention, and conversion?

Multichannel How does a multichannel marketing strategy improve revenue, retention, and conversion?

5y Emily Alford

How does a multichannel marketing strategy improve...

Benefits of a multichannel marketing strategy include a 15-35% revenue lift, 46% increase in app retention, and a 49% increase in conversion. Read Mor...

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Creating an omnichannel experience for ecommerce: Up to 90% higher customer retention

Ecommerce & Sales Creating an omnichannel experience for ecommerce: Up to 90% higher customer retention

5y Emily Alford

Creating an omnichannel experience for ecommerce: ...

Ecommerce companies offering an omnichannel experience had 90% higher customer retention than those that those simply offering single channel experien...

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