ETAM and Vuori: Global Growth Runs Through Local Trust
Event Insights

ETAM and Vuori: Global Growth Runs Through Local Trust

1d ClickZ

ETAM and Vuori: Global Growth Runs Through Local T...

Three out of four brands fail when they try to take a proven concept into a new market. That is not a niche statistic. It is the backdrop against whic...

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Manuel Neto on Why Retail AI Fails Without Purposeful Data
Event Insights

Manuel Neto on Why Retail AI Fails Without Purposeful Data

5d Zihan Lyu

Manuel Neto on Why Retail AI Fails Without Purpose...

Retail is pouring money into AI while sitting on data it has never truly used. That gap sets up most of the failures to come. Manuel Neto has spent ye...

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Coterie and Laura Geller at CommerceNext26: Problem First, AI Second
CommerceNext Growth Show 2026

Coterie and Laura Geller at CommerceNext26: Problem First, AI Second

6d Lee Arthur

Coterie and Laura Geller at CommerceNext26: Proble...

Coterie’s Marissa Steinmetz and AS Beauty Group’s Maureen Massry, in conversation with Shopify’s Madeline Michaelson, said both comp...

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QVC's Bet: The Future of eCommerce Is a Person, Live, on Camera
CommerceNext Growth Show 2026

QVC's Bet: The Future of eCommerce Is a Person, Live, on Camera

1w Lee Arthur

QVC's Bet: The Future of eCommerce Is a Person, Li...

While most of CommerceNext debated how AI will reshape discovery, QVC Group’s Brian Beitler argued for something older. The company has built it...

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Brands Are Betting Earned Media Will Shape AI Answers
GEO

Brands Are Betting Earned Media Will Shape AI Answers

1w Zihan Lyu

Brands Are Betting Earned Media Will Shape AI Answ...

Shoppers are handing more of the buying journey to AI, and brands from Balenciaga to e.l.f. Beauty are rebuilding around earned, third-party validatio...

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Omnichannel's next era is about restraint, incentives, and the LLM
CommerceNext Growth Show 2026

Omnichannel's next era is about restraint, incentives, and the LLM

1w ClickZ

Omnichannel's next era is about restraint, incenti...

The operators on this Commerce Next panel run very different businesses, from a 560-store western wear chain to an AI-driven styling service. All five...

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RTB House and GNC: Why AI Reads Your Website Before Your Customers Do
CommerceNext Growth Show 2026

RTB House and GNC: Why AI Reads Your Website Before Your Customers Do

1w Lee Arthur

RTB House and GNC: Why AI Reads Your Website Befor...

RTB House’s Jaysen Gillespie opened the talk with new research on how shoppers behave before they buy. Most don’t convert on the first vis...

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Lo & Sons President on How Far AI Closes the Gap With Enterprise Brands
Event Insights

Lo & Sons President on How Far AI Closes the Gap With Enterprise Brands

1w Zihan Lyu

Lo & Sons President on How Far AI Closes the G...

AI is often sold to small brands as the great equalizer. The pitch says a 12-person team can finally operate like a 1,200-person one. Katie Omstead, P...

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Assaf Ronen on Why HelloFresh Sees Itself as a Day-One Startup
Event Insights

Assaf Ronen on Why HelloFresh Sees Itself as a Day-One Startup

2w Zihan Lyu

Assaf Ronen on Why HelloFresh Sees Itself as a Day...

HelloFresh serves roughly a billion meals a year. That sounds like the ceiling of a category it helped invent. Assaf Ronen does not read it that way. ...

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The contact center is the most underused growth asset in retail
CommerceNext Growth Show 2026

The contact center is the most underused growth asset in retail

2w Lee Arthur

The contact center is the most underused growth as...

The panel at CommerceNext Growth Show returned to an old idea, that listening to customers still comes first. What changed, the operators agreed, is t...

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Jason LaRose Explains Why Bombas Can Set the Terms on Wholesale Expansion
CommerceNext Growth Show 2026

Jason LaRose Explains Why Bombas Can Set the Terms on Wholesale Expansion

2w Lee Arthur

Jason LaRose Explains Why Bombas Can Set the Terms...

Bombas CEO Jason LaRose used his CommerceNext opening keynote to draw a line between two kinds of DTC expansion. Some brands go to wholesale because t...

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Musely's Jack Jia on Making Medicine the Industry Forgot
Leadership Q&A

Musely's Jack Jia on Making Medicine the Industry Forgot

2w Zihan Lyu

Musely's Jack Jia on Making Medicine the Industry ...

The $300 billion skincare industry has a problem it rarely says out loud. Over-the-counter skincare cannot legally change your skin. The moment a topi...

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Saatva's CMO on How the LA28 Games Bet Paid Off
Event Insights

Saatva's CMO on How the LA28 Games Bet Paid Off

2w Zihan Lyu

Saatva's CMO on How the LA28 Games Bet Paid Off

While most mattress brands still compete on coil counts and pillow tops, Saatva has spent the last few years competing in the Olympics. For a luxury b...

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Marketing Moves of the Week: Marc Jacobs, Lay's, Coach, Aldi, Birkenstock x Kith
Campaigns of the week

Marketing Moves of the Week: Marc Jacobs, Lay's, Coach, Aldi, Birkenstock x...

3w ClickZ

Marketing Moves of the Week: Marc Jacobs, Lay's, C...

Marc Jacobs – Summer 2026 campaign and brand identity refresh What it is: Marc Jacobs released its Summer 2026 campaign, part of a platform the ...

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Desirability Is a Decision. Christian Louboutin Has a Framework for It.
Digital Marketing

Desirability Is a Decision. Christian Louboutin Has a Framework for It.

3w Tamara Karsten

Desirability Is a Decision. Christian Louboutin Ha...

Plenty of luxury brands talk about protecting their identity. Few can describe the mechanism that does it. At Shoptalk Europe 2026 in Barcelona, Alexi...

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How Lego Retail Launched Smart Brick Through Omnichannel Experience
Event Insights

How Lego Retail Launched Smart Brick Through Omnichannel Experience

3w Tamara Karsten

How Lego Retail Launched Smart Brick Through Omnic...

Launching genuinely new technology into a category defined by simplicity is one of the harder marketing problems in retail. The product cannot be expl...

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Disney and Selfridges Built a Pop-Up That Reached 1.1 Billion. Here Is How.
Event Insights

Disney and Selfridges Built a Pop-Up That Reached 1.1 Billion. Here Is How.

3w Tamara Karsten

Disney and Selfridges Built a Pop-Up That Reached ...

The Christmas window is the most competitive activation period in UK retail. Brands compete for Oxford Street, luxury retailers want spectacle, and ag...

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Lululemon Has 39,000 Employees. It Calls Head Office the Store Support Centre.
Event Insights

Lululemon Has 39,000 Employees. It Calls Head Office the Store Support Cent...

4w Tamara Karsten

Lululemon Has 39,000 Employees. It Calls Head Offi...

There is a version of community marketing that exists almost entirely in brand decks: the language of connection, belonging, and purpose that sounds m...

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Harrods' Pop-Up Rule: One of One, or Do Not Bother
Event Insights

Harrods' Pop-Up Rule: One of One, or Do Not Bother

4w Tamara Karsten

Harrods' Pop-Up Rule: One of One, or Do Not Bother

Pop-ups have become so common they have almost stopped meaning anything. Every mall has them, every brand has done one, every activation deck includes...

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Bremont, The Ordinary, and Finisterre on Brand Storytelling at Shoptalk Europe 2026
Event Insights

Bremont, The Ordinary, and Finisterre on Brand Storytelling at Shoptalk Eur...

4w Zihan Lyu

Bremont, The Ordinary, and Finisterre on Brand Sto...

There is a version of brand storytelling that fills conference sessions and does very little: narrative frameworks, brand purpose pyramids, customer j...

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Boots Is Building for an AI Discovery World. Data Is the Foundation.
Event Insights

Boots Is Building for an AI Discovery World. Data Is the Foundation.

4w ClickZ

Boots Is Building for an AI Discovery World. Data ...

The rules of retail discoverability are being rewritten. Not gradually, not eventually: the shift is already underway, and the retailers who are still...

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Six Reads from Shoptalk Europe 2026
Event Insights

Six Reads from Shoptalk Europe 2026

4w Zihan Lyu

Six Reads from Shoptalk Europe 2026

Three days at Fira Gran Via last week made one shift impossible to ignore: the moment of discovery has moved off the retailer’s own shelf and in...

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Flaconi's Turnaround Started with Seven Bullets and No Oat Milk
Event Insights

Flaconi's Turnaround Started with Seven Bullets and No Oat Milk

4w Tamara Karsten

Flaconi's Turnaround Started with Seven Bullets an...

Most transformation stories arrive pre-edited. By the time a CEO takes a stage to describe a successful turnaround, the difficult decisions have been ...

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Pangaia Almost Disappeared. A Product-First Pivot Is Bringing It Back.
Event Insights

Pangaia Almost Disappeared. A Product-First Pivot Is Bringing It Back.

4w Tamara Karsten

Pangaia Almost Disappeared. A Product-First Pivot ...

There are brands that lose their way gradually, through a series of small decisions that each seem reasonable at the time, until the cumulative effect...

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Arc'teryx Did Not Chase Growth. Growth Came to It.
Event Insights

Arc'teryx Did Not Chase Growth. Growth Came to It.

4w Tamara Karsten

Arc'teryx Did Not Chase Growth. Growth Came to It.

There is a version of the Arc’teryx story that is easy to tell and mostly wrong. The version where a technical outdoor brand got lucky with cele...

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How Pentland Brands Is Using AI to Replace Product Photo Shoots and Transform Operations
Event Insights

How Pentland Brands Is Using AI to Replace Product Photo Shoots and Transfo...

4w Zihan Lyu

How Pentland Brands Is Using AI to Replace Product...

Pentland Brands Stopped Photo Shoots. AI Made It Possible. There is a gap between what brands know AI can do and what they have actually committed to....

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Zalando wants to be Europe's platform. Not just its shop.
Event Insights

Zalando wants to be Europe's platform. Not just its shop.

4w Zihan Lyu

Zalando wants to be Europe's platform. Not just it...

Platform businesses do not happen by accident. They happen when a company decides, at a point of genuine choice, to stop competing on what it sells an...

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