NRF 2026
View MoreHow Ralph Lauren is using AI to scale luxury service without losing heritag...
How Ralph Lauren is using AI to scale luxury servi...
At NRF 2026, Ralph Lauren and Microsoft shared how "Ask Ralph" brings brand heritage into conversational commerce, and what it teaches marketers about...
View articleHow Fran Horowitz quietly rebuilt Abercrombie
How Fran Horowitz quietly rebuilt Abercrombie
NRF 2026 Visionary award winner Fran Horowitz shares how humility, customer listening, and team autonomy powered Abercrombie’s turnaround and what com...
View articleREI’s CEO Is Betting on Trust in an Age of Agentic Commerce
REI’s CEO Is Betting on Trust in an Age of Agentic...
As AI reshapes commerce, REI’s CEO - Mary Beth Laughton, argues that trust and human expertise, not technology, will define the next era of retail. Re...
View articleThe Great Scale-Up: Retailers Going All In on In-Store
The Great Scale-Up: Retailers Going All In on In-S...
In-store retail media is no longer a “does it work?” question. It’s a “can you operate it?” question. At NRF, leaders from CVS, Loblaw, and STRATACACH...
View articleWhat Fanatics and Dick’s Sporting Goods reveal about the next era of retail...
What Fanatics and Dick’s Sporting Goods reveal abo...
Fanatics and Dick’s Sporting Goods are taking opposite paths, one digital, one physical, but their retail marketing strategy is built on the same idea...
View articleBuilding the AI-ready enterprise: How JD Sports is scaling smarter
Building the AI-ready enterprise: How JD Sports is...
Agentic commerce and GEO are coming fast, but JD Sports argues the real advantage is operational: clean data and order management that keeps the custo...
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