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    The next generation of digitized airlines: Three brands on transformation in travel
    Digital Transformation

    The next generation of digitized airlines: Three brands on transformation i...

    7y Chris Camps

    The next generation of digitized airlines: Three b...

    ClickZ were at the annual Aviation Festival last week, hearing about how the travel & aviation industries are handling digital disruption. Day 2 k...

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    How KLM uses China's WeChat for customer service
    Asia

    How KLM uses China's WeChat for customer service

    8y Sophie Loras

    How KLM uses China's WeChat for customer service

    China is a key market for KLM Royal Dutch Airlines and it is engaging specialized CRM tools on its WeChat account to engage them for customer service....

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