Apr 1, 2013 - Start tapping technology tools that provide the ability to identify the key bits of data that are really important to your decisioning or messaging, and use those to create an ominichannel view of the customer. Comments
May 29, 2012 - To make accurate budgeting decisions, marketers need to take into account multi-channel, multi-touch purchasing cycles. Here are two examples of how attribution could work for you. Comments
Apr 30, 2012 - A new trend of consumer intelligence. Comments
Apr 2, 2012 - Personas are a good way to get closer to the individual behind the bits and bytes. Comments
Feb 6, 2012 - Marketers can use a new layer of analysis to improve conversations with high value and ready-to-act people. Here's how. Comments
Jan 9, 2012 - Some practical things all marketers can do to improve customer engagement and marketing revenues in the coming year. Comments
Dec 12, 2011 - What if we set a goal for ourselves that every email message or social interaction has the potential to change someone's life? Comments
Nov 14, 2011 - The seven questions you should ask yourself to determine your readiness for integrated marketing. Comments
Oct 17, 2011 - The key to connecting with customers and reaching the inbox is engagement. Comments
Oct 3, 2011 - Launch your SMS program so that it can integrate, complement, and synergize with your email and other outbound messaging. Comments
Sep 19, 2011 - The future of marketing automation needs to be making marketing simpler, but more powerful. Comments
Mar 4, 2013 -
Marketing has always been the advocate of the consumer; now, we are much more responsible for the entire customer experience.
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Feb 11, 2013 -
All business today is data-driven and the most progressive and advanced marketers are using automation to reach new levels of customer connectedness.
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Jan 7, 2013 -
How are you using web data to improve your customer experiences - and increase revenue?
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Dec 10, 2012 -
Marketers must connect customers with experiences and purchase opportunities…and then get the heck out of the way.
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Nov 12, 2012 -
Which would you rather be: the marketing team who generated response or the team who expressed sympathy?
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Oct 15, 2012 -
The faster consumers interact with our brands, the faster we need to respond. Segmentation alone doesn't keep up.
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Oct 1, 2012 -
How to make sure you're using all the data available to make meaningful connections with customers when they are in market to receive the message.
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Aug 20, 2012 - Technology doesn't come up with great creative approaches and associate the right message with the right lifecycle stage; humans do. Comments
Jul 23, 2012 - The only path to higher relevancy, response, and revenues is to take a campaign management approach to digital marketing. Comments
Jun 25, 2012 - A recent study shows that tablets need to be recognized for their wide consumer appeal and unique marketing potential. Comments
May 29-30, 2013
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September 10-14, 2013
November 4-7, 2013
April 11, 2013
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