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Humanizing 'Big Brother' - Integrated Customer Experiences in an Age of Privacy

Jun 24, 2013 - Marketers can use data to design shared experiences that guide people through the sales or brand journey. Comments

What Continued Investment in MA Businesses Gives to Marketers

market-word May 27, 2013 - Marketers should expect this investment on the supplier side to pay off for them with increased product innovation, integrated platforms, additional partnerships, and strengthened cross-channel integration. Comments

Purposeful Partnership Methodology: How to Be a Good Client

business-people Apr 29, 2013 - What five marketers think makes a good client. Comments

MapReduce and Marketing: Are Small Bits of Big Data Meaningful?

big-data Apr 1, 2013 - Start tapping technology tools that provide the ability to identify the key bits of data that are really important to your decisioning or messaging, and use those to create an ominichannel view of the customer. Comments

Big Brands on Big Data: Bigger Marketing Is Not Better

big-data Mar 4, 2013 - Marketing has always been the advocate of the consumer; now, we are much more responsible for the entire customer experience. Comments

Are Predictive Models Dead?

prediction Feb 11, 2013 - All business today is data-driven and the most progressive and advanced marketers are using automation to reach new levels of customer connectedness. Comments

Big Data 101: Use Web Data to Understand Customer Intent

big-data Jan 7, 2013 - How are you using web data to improve your customer experiences - and increase revenue? Comments

Got Social Data? Must Transform Analytics Operations

shutterstock-104973152 Dec 10, 2012 - Marketers must connect customers with experiences and purchase opportunities…and then get the heck out of the way. Comments

Airlines Automation Gone Wild: Messaging Aftermath of Hurricane Sandy

american-apparel-hurricane-offer-oct-2012 Nov 12, 2012 - Which would you rather be: the marketing team who generated response or the team who expressed sympathy? Comments

Forget Segmentation: It’s Time to Engage

target-your-customers Oct 15, 2012 - The faster consumers interact with our brands, the faster we need to respond. Segmentation alone doesn't keep up. Comments

Big Data and the Marketing Organization

big-data Oct 1, 2012 - How to make sure you're using all the data available to make meaningful connections with customers when they are in market to receive the message. Comments

Irony: Optimizing Marketing Automation Requires Human Intervention

Aug 20, 2012 - Technology doesn't come up with great creative approaches and associate the right message with the right lifecycle stage; humans do. Comments

Connect Big Data With Customer Behavior to Improve Social, Email, and Web ROI

Jul 23, 2012 - The only path to higher relevancy, response, and revenues is to take a campaign management approach to digital marketing. Comments

Users Emerge As Distinct Category of Shoppers

Jun 25, 2012 - A recent study shows that tablets need to be recognized for their wide consumer appeal and unique marketing potential. Comments

Digital Marketing Attribution: Tapping the Data Disruption

May 29, 2012 - To make accurate budgeting decisions, marketers need to take into account multi-channel, multi-touch purchasing cycles. Here are two examples of how attribution could work for you. Comments

Introducing the Self-Service Generation

Apr 30, 2012 - A new trend of consumer intelligence. Comments

How to Combine Personas With Automation and Get Closer to Customers

Apr 2, 2012 - Personas are a good way to get closer to the individual behind the bits and bytes. Comments

6 Tips for Using Propensity Models to Improve Response and Revenue

Feb 6, 2012 - Marketers can use a new layer of analysis to improve conversations with high value and ready-to-act people. Here's how. Comments

4 Ways to Leverage Major 2012 Trends for Higher Integrated Marketing Success

Jan 9, 2012 - Some practical things all marketers can do to improve customer engagement and marketing revenues in the coming year. Comments

The Engagement Experience: Now Engineered by Marketers

Dec 12, 2011 - What if we set a goal for ourselves that every email message or social interaction has the potential to change someone's life? Comments

Checklist: Are You Ready for Integrated Marketing?

Nov 14, 2011 - The seven questions you should ask yourself to determine your readiness for integrated marketing. Comments

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