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Sam Decker, Co-founder and CEO, Mass Relevance
Sam Decker has been a leader in digital marketing since 1999, and is internationally recognized for his expertise in ecommerce, digital word-of-mouth and social media marketing. Currently, Sam is the Co-Founder and CEO of Mass Relevance, a social engagement platform that discovers, filters, and displays real-time social content on any digital device – website, mobile phone, jumbotron, digital signage, or otherwise. Sam founded Mass Relevance in 2011 and brokered the company’s groundbreaking partnership with Twitter. Prior to Mass Relevance, Sam was founding Chief Marketing Officer at Bazaarvoice. Before joining Bazaarvoice, Decker spent seven years of leadership at Dell, Inc. in marketing, online, CRM, and customer-centricity strategy.
Crispin Sheridan, Senior Director of Search Marketing, SAP
Crispin Sheridan founded and runs the search and testing practices at global software leader, SAP. With 15 years of company and industry experience, Crispin has had many successes with innovation across search and testing driving digital results. Under Crispin’s leadership, SAP Test Lab was formed to create a systematic way to measure the impact of content changes and disseminate insights learned. By combining resources, industry-leading tools and a governance model, Test Lab has driven significant incremental business value and instilled a relentless, data-driven mentality across SAP.
Alexandra Shapiro, Executive Vice President, Marketing & Digital, USA Network
Alexandra oversees the network’s creative, consumer and strategic marketing, digital, brand initiatives, promotions and business development. She has been with USA for more than a decade where she was vice president of consumer and affiliate marketing and has been a vital part of maintaining USA’s #1 status and has created social equity and awareness for the brand. Shapiro oversees the network’s digital and Social TV expansion as well as its innovative tech and marketing partnerships, which has garnered industry wide recognition and various awards. Extending the broadcast narrative off-channel via transmedia storytelling as well as standalone social games earned her and her team an Primetime Emmy nomination in the Interactive Category last year for PSYCH HashTag Killer, an Ad Age Vanguard Award for the BURN NOTICE Graphic Novel and a Shorty Award for Best Social Media Campaign for TV.
Jim Yu, CEO and Founder, BrightEdge
Jim played an integral role in creating enterprise-grade SaaS solutions at the height of Salesforce. Recognizing a notable shift in enterprise tools, he foresaw the impact SaaS would have on the emerging digital marketing industry. With innovation comes new challenges and Jim knew marketers would need a platform to understand and interact with customers in a complex digital world. With $5,000 and his kitchen table as the hub, Jim went on to define the next generation of marketing technology with BrightEdge’s S3 platform. Jim’s software is transforming how marketing is understood and practiced, but beyond this he shares valuable insights and advice with the larger marketing community on Search Engine Watch and Huffington Post.
Jeremy Hull, Associate Director of Paid Search, iProspect
Jeremy Hull, Associate Director of Paid Search at iProspect is actively shaping the future of paid search. The engines rely on Hull’s insightful analysis to shape releases like Google’s February 2013 Enhanced Campaigns and historical pushes like Microsoft adCenter beta, of 2005. Google named “iProspect as one of the industry leaders in adopting Enhanced Campaigns.. taking a thoughtful approach to using bid adjustments. “Jeremy represented the agency viewpoint on Google’s kickoff panel about EC, at the Inaugural AdWords Performance Forum.
Noah Tratt, Global Vice President, Expedia Media Solutions
With more than 20 years of marketing experience, Tratt started his career as a product manager for Microsoft Excel 3.0 and subsequently launched a tech startup called Daily Rocket – later sold to Fiserv, worked at a human resources software venture called Xylo and joined Expedia, Inc. in 2002 to lead the car rental business. Prior to joining the Media Solutions team, Tratt was vice president of supplier strategy for Expedia Corporate Travel, where he and his team managed air, hotel and car partnerships.
Chris Copeland, CEO, GroupM Next
Chris Copeland is a 17-year digital marketing veteran, during which he built a search marketing practice that developed into a global network with over $1.3 billion in search billings, created a research division to deepen the understanding of behavior within the digital space, and serves as a thought leader for brands and the industry. As one of the masterminds behind the 2012 establishment of GroupM Next, the innovation unit of GroupM, Copeland leverages his expertise in spotting significant emerging media and technologies to generate participation and opportunities for multi-national, Fortune 500 brands
Larry Kim, Founder and CTO, WordStream, Inc.
Larry Kim founded WordStream in 2007. Today the company employs 75 people helps over 1000 small and medium sized businesses manage their search engine marketing efforts. His AdWords Grader and 20 Minute PPC Work Week and Free Keyword Tools have processed over $2.5 Billion of search marketing spend and been used by nearly a million search marketers.
Gregg Stewart, President, North America, Geary LSF
For six years and counting, Gregg Stewart has championed the publishing, production and marketing of the renowned Local Search Usage Study, providing valuable insights into the ever-evolving landscape of Local advertising. With the most recent launch of the study, which Gregg presented at SES NY, groundbreaking findings were released that have changed the way marketers view local consumers, and how local is integrated into holistic marketing strategies. Year over year, Gregg has been the driving force in launching the study which can be viewed at: www.localsearchstudy.com. Gregg works around the clock as both North American President of digital advertising agency, Geary LSF, as well as President of 15miles.
Donna Bedford, Sr. Global SEO Manager, Lenovo
Donna Bedford is the Sr. Global SEO Manager for Lenovo. Bedford is a visionary, pioneer and cutting-edge digital marketer. Although Lenovo is a global market leader, and the world’s largest maker of PCs, their search visibility was trailing behind their competitors’. Bedford envisioned and helped execute a program to improve their search share of voice and bring their search presence more in line with what their real market presence is. Bedford engaged and managed Lenovo’s search agency Covario in creating a world-class search program from the ground-up, with an emphasis on generating awareness in the consideration phase of the purchase process. Bedford assembled a global team and a “Search Center of Excellence” was convened to engrain best practices into Lenovo’s marketing activities across the U.S., Europe and Asia.
Winner: Marriott
Campaign: Marriott Mobile App Launch Campaign
Agency: Beeby Clark+Meyler
Honorable mention: Travelocity Roam With The Gnome
Agency: ePrize
Winner: Paramount Home Entertainment
Campaign: Transformers 3: Dark of the Moon DVD Release
Agencies: CraveOnline and MEC Global
Honorable Mention: Ciroc’s The Big Game
Agencies: SAY Media and Blue Flame Agency
Winner: Bare Escentuals
Campaign: Pretty Big Tuesday Deals
Agency: BlueHornet
Honorable Mention: Chevy Calendar Year End Multiwave Campaign
Agency: Outsell/Agency 720
Winner: VW
Campaign: “Search Strikes Back”
Agency: MediaCom USA
Honorable Mention: Call of Duty: Modern Warfare 3
Agency: Resolution Media
Winner: Barneys New York
Campaign: Gaga’s Workshop
Agency: Digital Surgeons
Honorable Mention: Expedia FriendTrips Facebook Campaign
Agency: Expedia Media Solutions
Winner: Marriott
Campaign: Marriott Mobile App Launch Campaign
Agency: Beeby Clark+Meyler
Honorable Mention: Polo Ralph Lauren Takeover of The New York Times iPad App
Agency: Medialets
Winner: Pimsleur Approach
Campaign: Pimsleur Approach Sales Video
Agency: Stroll
Honorable Mention: Warner Music Group’s The Warner Sound Captured by Nikon
Agency: MWW
Winner: Pandora for Dr. Field Harrison
Campaign: Pandora & Mint Dentistry: Driving Local Retail Traffic
Agency: Pandora
Honorable Mention: White Ibiza’s The It Crowd
Agency: Brandsforce
Winner: Extended Stay Hotels
Campaign: Managing Search + Display Holistically to Drive Efficient Booking Costs
Agencies: Digital Marketing Works/IgnitionOne
Judge’s remark: “They used the right tools to tackle the issue of relevance and got some great results to show for it,” said Bryan Eisenberg, a ClickZ Experts contributor and judge.
Winner: Kirkland’s
Campaign: Kirkland’s Glee Spree
Agency: redpepper
Judge’s remark: “The campaign certainly met and far exceeded the stated objectives of positioning Kirkland’s as a gift retailer, growing the email list, and Facebook community,” said Lee Odden, a ClickZ Experts contributor and judge.
Winner: Dell
Campaign: Behavioral Targeting
Agency: MediaCom
Judge’s remark: “Impressive in its efforts to identify what was motivating its site visitors and using this information to inform the campaign,” said Tessa Wegert, a ClickZ Experts contributor and judge.
Honorable Mention: 24 Hour Fitness – Remarketing Campaign
Agency: Netmining
Winner: KFC (Yum! Brands)
Campaign: KFC Double Down
Agency: BlueHornet
Highlights: KFC marketing team used email marketing to promote social sharing and used social media to encourage email subscriptions. Within the first 24 hours, the email received over 12,000 shares on Facebook and Twitter combined. The KFC Facebook page now drives 3 percent of all email sign-ups.
Judge’s remark: “Great use of email to drive social behavior, and they didn’t forget to collect email addresses while they were at it. The business results are outstanding – for a new sandwich and a brand not previously high in social activity – this is great stuff. I hope they keep it going,” said Stephanie Miller, a ClickZ Experts contributor and judge.
Honorable Mention: Burton’s King of the Mountain Goes New School
Agency: Responsys
Honorable Mention: Miami Dolphins’ Swim with the Big Fish Thanks to Relevant Email Marketing
Agency: ClickSquared
Winner: SAP Demand Generation
Campaign: SAP DG North America
Agency: Mindshare
Highlights: Marketing team set out to beat cost per registration target through four distinct strategies: SEO + SEM; landing page optimization, PPC bidding strategies, and brand awareness campaigns. Result: 40 percent year-over-year increase in sales.
Judge’s remark: “Good results and a strong example of doing absolutely everything by the book and taking a unified approach,” said Jonathan Allen, director of Search Engine Watch.
Honorable Mention: Sears’ Scalable Paid Search Respond to Midwest Blizzard
Agency: iProspect
Winner: Dell
Campaign: Getting Down to Business on LinkedIn
Agency: MediaCom
Honorable Mention: Buck Wear’s Redneck Yourself
Agency: R2integrated (r2i)
Winner: Sean Carton
Sean has been recently appointed to develop the Center for Digital Communication, Commerce, and Culture at the University of Baltimore and is chief creative officer at idfive in Baltimore. He has colorfully chronicled digital advertising trends for ClickZ in a fortnightly column first published Nov. 11, 1998. Ever since, Sean has served ClickZ’s readers well thanks to his prescient observations and candor. He’s examined hassles of doing business on the early web, such as “Bandwidth Blues,” back in the day. Other columns are still relevant today, such as “Applications Not Ads,” that he wrote in 2003.
No winners were named in the Mobile Marketing category.
Winner: Indianapolis Symphony Orchestra
Campaign: Next Audience Engagement Strategy
Marketing partner: ExactTarget
Why it’s a winner: Asking people to bring their mobile phones to a symphony concert seems counterintuitive. But that’s exactly what the Indianapolis Symphony Orchestra did as part of its “Next Audience Engagement Strategy” campaign to connect with its audience during a pre-concert talk. The campaign also tapped other social networks, such as YouTube, to attract a new generation to the symphony. Bravo! Bravo!
Honorable mention: Bermuda Ministry of Tourism
Marketing partners: iCrossing, Global Hue, and Corbin and Associates
Winner: Reebok
Campaign name: Reebok EasyTone
Marketing partner: iProspectWhy it’s a winner: In 2009, Reebok introduced a new footwear line called EasyTone. The media campaign featured provocative messaging and imagery showing women wearing nothing but their underwear and EasyTone sneakers; the search effort focused on branded, product specific, and toning shoes campaigns. It included terms like “the secret to great legs,” “nice legs great sole,” “talking boob commercial,” and more. “We were impressed at how Reebok closed the loop between search and social activity by mashing together different tools to monitor real time social feeds, news feeds and keyword trending tools such that they could continually adapt the ad messaging and expand the audience targeting,” said Jonathan Allen, director of Search Engine Watch.
Honorable mention: Streeter Place
Marketing partners: GyroHSR, ClickEquations
“Streeter Village’s audience targeting methodology via PPC channels was sophisticated and diligent, displaying impressive ‘outside the box’ thinking,” said Search Engine Watch’s Allen.
Honorable mention: Sunrise Senior Living, Finding Friends in New Ways
Marketing partner: 15miles, the interactive-media division of TMP Directional Marketing
“Sunrise Senior Living’s campaign impressed us with the way they combined all local search targeting options via an SEO strategy, IP-targeted PPC and IYP listings to generate plenty of locally targeted real-estate on the SERPs and attributing conversions and business value to each source,” Allen said.
Winner: Next To Normal – An Original Musical
Campaign name: Next to Normal: The Twitter Performance
Marketing partner: Situation Interactive
Why it’s a winner: This Broadway musical about familial dysfunction is anything but normal and so was the marketing campaign for the show. “The cast really connected to its fans via Twitter,” commented one judge. “Staying involved with the fans built a personal relationship between all parties and only grew the success of the show.” Even with a small marketing budget, “Next to Normal” tapped social media to make the show soundtrack the top 10 most downloaded album on iTunes and Amazon.com without breaking the bank with advertisements. Very impressive.
Honorable mention: Deb Shops’ Model Search
Marketing partner: NetPlus Marketing
Winner: National Hockey League
Campaign name: NHL Ticket On-Sale
Marketing partner: e-DialogWhy it’s a winner: Using just two fan data points – favorite team and geographic location – the NHL developed a highly-relevant e-mail message tailored to each fan based on their geographic location and the team they follow. For instance, a Boston Bruins fan living in Philadelphia would get an e-mail message that featured Bruins imagery; the schedule listed games in which the Bruins were playing the Philadelphia Flyers in Philadelphia. With 30 teams and 26 markets, there were over 900 potential versions of this e-mail. The results showed what the NHL expected: reminding fans about games when their favorite teams were playing in their local area would lead to increased single-game ticket sales.
Honorable mention: Chick-fil-A’s Enhanced E-mail Program
Marketing partner: BrightWave Marketing
Honorable mention: Massage Envy’s “Massage for the Cure”
Marketing partners: Mighty Interactive, ExactTarget
Honorable mention: PETA’s E-mail Marketing Strategy
Marketing partner: Convio
Winner: OpenTable
Campaign name: OpenTable Mobile
Marketing partners: GoodRec, Sequence
Why it’s a winner: Starting in July 2009, OpenTable launched an app for the Palm webOS, followed by apps for the BlackBerry, Android, and Nokia platforms. Earlier this year, it launched an iPad app. Each application closely mimics the features of the OpenTable website.
By late October 2009, 1 million diners had been seated via OpenTable’s mobile applications. Less than six months later, the company reached 2 million, and today they’re at over 3 million. “Good use of multiple mobile platform and geo-location functionality, and clear and measurable ROI,” one judge said.
Honorable mention: Kmart Protégé Campaign
Marketing partners: Quattro Wireless, Myxer, Varitalk, 4Info, Movoxx
Winner: Ginger Software
Campaign name: Ginger Conversion Video
Marketing partner: EyeView Digital
Why it’s a winner: Ginger Software, which sells software to check spelling and grammar, used online video advertising to market its product. It ran iterative tests during the campaign, resulting in increased conversion rates.
“The campaign itself was compelling in terms of getting the advertiser’s message across,” one of our judges said. “Interesting use of animation, and I like the creative segmentation with the voice over,” observed another judge.
Honorable mention: Neighborhood Assistance Corporation of America’s Save the Dream Tour
Marketing partners: SEO-PR, DigiNovations
Winner: BodenCampaign name: Personalized Retargeting Campaign
Marketing partner: Criteo
Why it’s a winner: Boden, a fashion retailer, implemented personalized display ad retargeting technology to retarget the customers who visited their website but had not made a purchase. Dynamic ad banners personalized in real-time for each viewer were presented; ads featured actual products the shopper browsed and recommended products from other shoppers with similar interests. “This takes retargeting to a new level of creative accomplishment. Enhances the navigation experience of retargeted display ads,” one judge said.
Honorable mention: EyeWonder’s Client Testimonials Campaign
Winner: Stefan Pollard, ClickZ Experts columnist
This award is being given posthumously to e-mail deliverability expert Stefan Pollard, a ClickZ columnist from 2006 to 2010. Stefan, who died in May 2010, was a champion of best practices and selflessly gave his time to others.
The editorial team elected not to name a winner this year in this category. None of the entries demonstrated the level of excellence expected by ClickZ-SEW editors.
Category |
Winner |
Finalists |
---|---|---|
Ad Management |
VideoEgg’s AdFrames platform |
Dapper’s Dynamic Ads |
Analytics Platform |
Perceptions’s 4Q |
|
E-mail Marketing Tool |
BlueHornet eMarketing Suite |
|
Mobile Marketing Tool |
TextMe |
|
Search Ad Management |
Acquisio Search |
|
Social Media Marketing Platform or Tool |
Firstgiving.com |
Category |
Winner |
Finalists |
---|---|---|
Ad Management |
Atlas Solutions |
|
Analytics Platform |
Google Analytics |
|
Mobile Marketing Tool |
BluFi from TELiBrahma |
|
Search Ad Management |
Acronym Media |
|
Social Media Marketing Platform or Tool |
Clearspring Technologies |
|
Video Ad Format or Platform |
Acudeo by Tremor Media |
Category |
Winner |
Finalists |
---|---|---|
Innovation of the Decade |
|
AJAX |
Persons of the Decade |
Larry Page and Sergey Brin |
Dave Morgan, TACODA |
|
CAN-SPAM legislation |
Goodmail (e-mail reputation intelligence) |
Search |
Google (overall) |
Microsoft adCenter |
Video |
YouTube |
Brightcove |
Behavioral Targeting |
TACODA |
Claria |
Web Metrics |
Omniture |
ClickTracks |
Mobile |
iPhone |
Enpocket |
Media |
IAB ad standards |
Enpocket |
Ad Serving |
DoubleClick |
Enpocket |
Category |
Winner |
Finalists |
---|---|---|
Marketing Innovation of the Year |
||
E-Mail Innovation of the Year |
CertifiedEmail (Goodmail) |
|
Best Ad-Serving Software/ASP |
BlueHornet |
|
Best Behavioral Targeting: Media Planning Technology/Product |
AlmondNET |
|
Best Behavioral Targeting: Optimization Technology/Product |
DART Adapt (DoubleClick) |
|
Best Behavioral Targeting: Personalization Technology/Product |
Kefta Dynamic Targeting |
|
Best ASP E-Mail Software |
EmailLabs |
|
Best E-Mail Service Bureau |
DREAM (Epsilon) |
|
Best E-Newsletter Product/Service |
Lyris ListManager |
|
Best Deliverability Product/Service |
Habeas Email Monitor |
|
Best Web Site Analytics Tool |
Site Catalyst 13 (Omniture) |
|
Best Enterprise Analytics Tool |
Analytix MI (BlackFoot Inc.) |
|
Best SEM Vendor |
Maestro (Did-it.com) |
|
Best Shopping Search Engine |
Frucall |
|
Best Advertising Network |
Revenue Science |
|
Best B2C Campaign |
Resolution: Organization (T3 for J.C. Penney) |
|
Best B2B Newsletter |
Water Online (Vert Markets) |
|
Best B2C Newsletter |
Harbour Living Weekly |
|
Best Business/Marketing Blog |
email days |
Category |
Winner |
Finalists |
---|---|---|
Marketing Innovation of the Year |
Subservient Chicken (Crispin, Porter + Bogusky for Burger King) |
|
Best Ad-Server |
Atlas (aQuantive) |
|
Best Behavioral Targeting Technology/Product |
Insight ACT (24/7 Real Media) |
Claria |
Best Rich or Streaming Media Technology/Product |
Full Video Banner Ad Format (EyeWonder) |
|
Best Optimization Technology/Product |
icrossing |
|
Best ASP E-Mail Software |
IMN |
|
Best E-Mail Service Bureau |
Pivotal Veracity |
|
Best Deliverability Product/Service |
EmailLabs |
|
Best Web Site Analytics Tool |
Omniture SiteCatalyst |
|
Best Small Business Analytics Tool |
Blackfoot Inc. |
|
Best Enterprise Analytics Tool |
Coremetrics |
|
Best SEM Vendor |
iCrossing |
|
Best Advertising Network |
Advertising.com |
|
Best Business/Marketing Blog |
John Batelle’s Searchblog |
|
Best B2B Campaign |
CIO Strategy Center (Studio One Networks) |
AMD In the Enterprise |
Best B2C Campaign |
Subservient Chicken (Crispin, Porter + Bogusky for Burger King) |
Big Story (T3) |
Best B2B E-Newsletter |
Intevation Report (EmailLabs) |
BAMD Opteron Solutions |
Best B2C E-Newsletter |
JC Penney (T3) |
hpshopping.com |
Category |
Winner |
Finalists |
---|---|---|
Marketing Innovation of the Year |
National Do-Not-Call Registry (Federal Trade Commission) |
|
E-Mail Innovation of the Year |
||
Best Ad-Serving Software Solution |
DART for Advertisers (DoubleClick) |
|
Best Behavioral Targeting Technology/Product |
Boomerang (DoubleClick) |
Poindexter POE |
Best Optimization Technology/Product |
IQMarketing (IQ Advantage) |
Poindexter POE |
Best Rich or Streaming Media Technology/Product |
DART Motif (DoubleClick) |
|
Best ASP E-Mail Software |
EmailLabs |
|
Best E-Mail Service Bureau |
Accucast (Socketware) |
|
Best Anti-Spam Technology, Product, or Initiative |
Cloudmark SpamNet |
|
Best Deliverability Product or Service |
Accucast Filter Advisor (Socketware) |
|
Best Web Site Analytics Tool |
WebTrends (NetIQ) |
|
Best Small Business Analytics Tool |
HitBox Professional |
|
Best Enterprise Analytics Tool |
WebTrends (NetIQ) |
SageMetrics |
Best SEM Vendor |
Oneupweb |
|
Best Paid Inclusion Program |
Google AdSense |
|
Best Shopping Search Engine |
Froogle (Google) |
BizRate.com |
Best Advertising Network (tie) |
Fastclick |
|
Best B2B Campaign |
AT&T Corporation (Young & Rubicam) |
Enhance Interactive |
Best B2C Campaign |
The Absolut Company (TEQUILA Agency) |
Murphy’s Challenge (Murphy’s/Enpocket) |
Best Branding Campaign |
Doritos DJ (Nobox) |
U.S. Department of Treasury $20 Bill (PointRoll and Marsteller) |
Best Business/Marketing Blog |
Seth’s Blog (Seth Godin) |
Search Engine Lowdown |
Best B2B E-Newsletter |
eNews for Oxford Employer Groups |
|
Best B2C E-Newsletter |
Wink 😉 (Nobox) |
HPshopping.com E-Newsletter |
Category |
Winner |
Finalists |
---|---|---|
Product of the Year |
||
E-Mail Innovation of the Year |
||
Best Ad-Serving Software Solution |
MOJO Adserver (Mediaplex) |
|
Best Media Planning Technology/Product |
MarketingPilot R4 |
|
Best Optimization Technology/Product |
AdLearn (Advertising.com) |
Audience Management System 1.1 (Tacoda Systems) |
Best Rich or Streaming Media Technology/Product |
Eyeblaster |
|
Best Creative Application/Technology |
MyOnlineForms (Net-O) |
Tinderbox (Eastgate Systems) |
Best ASP E-Mail Software |
Accelerator (Accucast) |
CoolerEmail |
Best E-Mail Service Bureau |
Digital Impact |
|
Best Anti-Spam Technology, Product, or Initiative |
Habeas |
|
Best E-Newsletter Product or Service |
Constant Contact (Roving) |
|
Best Web Site Analytics Tool |
WebTrends Live |
|
Best SEM Vendor |
Zephoria |
|
Best Paid Search Program |
Inktomi Search Submit |
|
Best Publisher Media Innovation |
Surround Sessions (The New York Times) |
iVillage (first publisher to ban pop-up ads) |
Best B2B Campaign |
Microsoft Licensing: Upgrade Advantage (Nobox) |
TribeWire (Tribesoft) |
Best B2C Campaign |
Rhinocort Aqua (United Virtualities/NetPlus Marketing) |
Toll Brothers Luxury Homes (NetPlus Marketing) |
Best E-Mail Campaign |
Holiday Advergame Puzzle (E-marcom) |
Channel 4’s Masters of Darkness (20:20promo) |
Best E-Newsletter |
U.S. Olympic Team Gold Medal Pass |
Café Campesino Fair Grounds |
Best Branding Campaign |
Florida Department of Citrus (Click Here/Richards Interactive) |
Clarinex (i-frontier) |
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