Powerball math, Facebook, and how to build a proper social support site
Community Management

Powerball math, Facebook, and how to build a proper social support site

8y Dave Evans

Powerball math, Facebook, and how to build a prope...

Brands engaging with consumers in customer support forums or on social platforms like Facebook must fact check all content before sharing in order to ...

View article
10 ways brands are using social media marketing for good
Marketing

10 ways brands are using social media marketing for good

8y Bob Cargill

10 ways brands are using social media marketing fo...

Using social platforms like Twitter, Instagram, and Facebook to promote philanthropic content is an effective way to engage consumers and humanize you...

View article
Three ways to grow your total customer community
Analyzing Customer Data

Three ways to grow your total customer community

8y Dave Evans

Three ways to grow your total customer community

Experts predict that there will be a greater emphasis on social business this year, thus making it more imperative for marketers to cultivate strong c...

View article
Get the latest analysis and reports delivered to your inbox daily
Should you use Twitter's new conversational ads?
Social

Should you use Twitter's new conversational ads?

8y Tessa Wegert

Should you use Twitter's new conversational ads?

Twitter's conversational ads bring social back to its roots as a communication medium by encouraging more discussions between brands and consumers. Ho...

View article
How three brands used Pinterest to win consumers and why you should too
Marketing

How three brands used Pinterest to win consumers and why you should too

8y Tessa Wegert

How three brands used Pinterest to win consumers a...

In anticipation of Pinterest making its Promoted Pins readily available to more retailers, we evaluate and analyze the social strategies of Bloomingda...

View article
How Facebook is focusing on SMBs in 2016
Social

How Facebook is focusing on SMBs in 2016

8y Angie Pascale

How Facebook is focusing on SMBs in 2016

Part of Facebook's strategy for increasing ad revenue includes updating and adding certain features that are especially appealing to small and medium-...

View article
5 ways to use Google Analytics to find social media topics
Social

5 ways to use Google Analytics to find social media topics

8y Angie Pascale

5 ways to use Google Analytics to find social medi...

Here's how you can use Google Analytics to come up with interesting and relevant discussion topics that will resonate with your target audience on soc...

View article
Getting it right with social when everything we know is wrong
Social

Getting it right with social when everything we know is wrong

8y Chris Copeland

Getting it right with social when everything we kn...

Though still relatively new to the marketing sphere, social media has undergone many incarnations. As a communication tool, what is its true branding ...

View article
Social media: a revolutionary change that is impossible to ignore
Social

Social media: a revolutionary change that is impossible to ignore

8y Bob Cargill

Social media: a revolutionary change that is impos...

Social media is now considered a vital asset to campaign strategy. Brands need to recognize that these communication platforms aren't passing fads; th...

View article
A beginner's guide to better measuring social ROI
Social

A beginner's guide to better measuring social ROI

9y Himanshu Sareen

A beginner's guide to better measuring social ROI

Since platforms like Facebook and Twitter are considered critical assets to modern campaign strategy, marketers can use these tactics to effectively t...

View article
5 strategies for last-minute Halloween marketing on Twitter
Social

5 strategies for last-minute Halloween marketing on Twitter

9y Tessa Wegert

5 strategies for last-minute Halloween marketing o...

Thanks to the advent of social media, it's never too late to launch time-sensitive holiday campaigns. Here's how you can use Twitter to engage with c...

View article
12 best practices for using LinkedIn groups as a marketing tool
Social

12 best practices for using LinkedIn groups as a marketing tool

9y Kristin Kovner

12 best practices for using LinkedIn groups as a m...

As the "world's largest professional network," LinkedIn is designed to help increase brand awareness. Here is how you can use its groups feature to in...

View article
10 B2B brands that are killing it on social media
Social

10 B2B brands that are killing it on social media

9y Bob Cargill

10 B2B brands that are killing it on social media

Here are 10 examples of large B2B companies that are increasing their brand's awareness by cleverly leveraging social media platforms such as Twitter,...

View article
Social Media Marketing Budgets and ROI: How to Plan for 2016
Social

Social Media Marketing Budgets and ROI: How to Plan for 2016

9y Jasmine Sandler

Social Media Marketing Budgets and ROI: How to Pla...

Today, social platforms are essential to digital marketing strategy. These insights can help you organize an effective plan to prepare your social med...

View article
How Customers Perceive Your Social Media Challenges
Social

How Customers Perceive Your Social Media Challenges

9y Angie Pascale

How Customers Perceive Your Social Media Challenge...

These four solutions counter common challenges - lack of resources, engagement and revenue, and siloed channel strategies - that arise while cultivati...

View article
Beating the Digital Trajectory Test
Social

Beating the Digital Trajectory Test

9y Chris Copeland

Beating the Digital Trajectory Test

Here is how three current social media platforms - Snapchat, Pinterest, and Twitter - are actively trying to surpass the initial expectations of their...

View article
Creating Social Influencer Content That Counts
Marketing

Creating Social Influencer Content That Counts

9y Tessa Wegert

Creating Social Influencer Content That Counts

Social media's evolution as a pillar of marketing strategy requires social influencers to produce compelling content. Here are ways to design a dynami...

View article
How SE Asian SMBs Are Leading the Way on Mobile
Asia

How SE Asian SMBs Are Leading the Way on Mobile

9y Arrow Guo

How SE Asian SMBs Are Leading the Way on Mobile

Facebook's Arrow Guo offers these tips to SMBs developing mobile-first social media pages. Read More...

View article
3 Ways Brands are Using Social Analytics to Sell Smarter
Social

3 Ways Brands are Using Social Analytics to Sell Smarter

9y Jasmine Sandler

3 Ways Brands are Using Social Analytics to Sell S...

Through social listening, and ligning customer service with marketing, and digital experiences with products, brands like Mattel and Warby Parker have...

View article
Hotels.com's Silent Ads Poke Fun at Facebook's Rules
Media

Hotels.com's Silent Ads Poke Fun at Facebook's Rules

9y Mike O'Brien

Hotels.com's Silent Ads Poke Fun at Facebook's Rul...

Clever new ads from Hotels.com feature subtitles and an ASL interpreter. Meant to be watched without sound, the ads acknowledge the default silence of...

View article
Content is King, But Context is Queen
Asia

Content is King, But Context is Queen

9y Nellie Chan

Content is King, But Context is Queen

Brands need to be "always on" to profit from the changing ways people consume content, writes LinkedIn's Nellie Chan. Read More...

View article
How Customer Engagement Campaigns Impact Customer Experience
Social

How Customer Engagement Campaigns Impact Customer Experience

9y Roger Katz

How Customer Engagement Campaigns Impact Customer ...

What is customer engagement, and how can brands use it to enhance customer experience? From encouraging personalization to challenging customer knowle...

View article
Clinton's Social Candidacy: A Sign of the Times
Social

Clinton's Social Candidacy: A Sign of the Times

9y Mike O'Brien

Clinton's Social Candidacy: A Sign of the Times

Social media played a big role in President Obama's campaign four years ago. Hillary Clinton announcing her candidacy via YouTube shows that trend wil...

View article
Expedia Turns to Twitter to Promote Netherlands Tourism
Social

Expedia Turns to Twitter to Promote Netherlands Tourism

9y Mike O'Brien

Expedia Turns to Twitter to Promote Netherlands To...

To show there's more to the country than Amsterdam, the Netherlands Board of Tourism and Expedia are utilizing the social platform to reveal Van Gogh ...

View article
Romanian KFC Campaign Taps UGC to Parody Rich Kids of Instagram
Social

Romanian KFC Campaign Taps UGC to Parody Rich Kids of Instagram

9y Mike O'Brien

Romanian KFC Campaign Taps UGC to Parody Rich Kids...

To promote KFC Romania's value meals, MRM Worldwide launched a user-generated content (UGC) campaign based on Millennials mocking a famous Instagram f...

View article
Lowe's Uses Vine and Instagram to Showcase DIY
Ecommerce

Lowe's Uses Vine and Instagram to Showcase DIY

9y Mike O'Brien

Lowe's Uses Vine and Instagram to Showcase DIY

In addition to a new set of Vine videos, the home improvement chain is using Instagram videos as trailers for its DIY projects that are popular posts ...

View article
Does Social Sway Elections?
Social

Does Social Sway Elections?

9y Emily Alford

Does Social Sway Elections?

This year, more voters than ever used smartphones and social media to keep up with political news, while hashtags like #IVoted became status symbols f...

View article