Weekly martech review: IBM's Food Trust blockchain, LinkedIn acquires Glint, Talldesk valued >$1B
We review the top news in martech from the week of October 8–15, 2018.
We review the top news in martech from the week of October 8–15, 2018.
In our review of last week’s martech news, we highlight IBM launching their Food Trust blockchain, LinkedIn acquiring employee engagement platform Glint, and Talldesk’s latest round of funding bringing their total valuation to >$1B.
What it is
IBM’s Food Trust network will allow retailers and suppliers in the food industry to track food back to its source, aiming to prolong shelf life, reduce waste, and improve transparency in sourcing. They announced that the platform will be implemented by French retailer Carrefour, making it accessible to more than 12,000 stores in 33 countries.
Why it matters
Users will be able to track back to the farm it came from and store information such as certifications, testing, and temperature. Information that can be incredibly useful in, for instance, situations where health experts need to track an E. coli outbreak or verify if produce marked as “organic” actually is what it claims.
What it is
Microsoft-owned LinkedIn announced plans to acquire Glint, a company that gathers employee feedback on workplace and company culture so leadership can act on those insights. LinkedIn was a customer of Glint’s — others include United and Intuit.
Why it matters
LinkedIn’s advantage comes from knowing what talent is out there and what they’re looking for in the next opportunity. This Glint acquisition propels them into the next part of the lifecycle: how to keep skilled employees happy once they’ve taken the job.
What it is
Talldesk provides cloud-based contact center software, using AI and machine learning to improve customer service. Their customers include IBM, Dropbox, and Stitch Fix. They were founded in 2011 in Portugal, and now have offices in San Francisco and Lisbon.
Why it matters
With this latest round of funding, the company is now valued at more than $1 billion — though the exact figure has not been disclosed. This is yet another sign that smart contact centers will continue to grow in the near future.
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